IT Technician Resume Sample & Cover Letter

Hunting for an IT technician job? Enhance your selection chances by creating an impactful resume. Check out our free downloadable IT technician resume sample below for inspiration. Also, go through the experts’ resume writing tips that will help in writing a resume that lands more job interviews.

IT technician resume writing

IT technician provide tech support. This may include a wide range of responsibilities, for instance- getting a printer to work, installing software, answering queries, providing routine maintenance, and much more.

Check out what all is required for an eye-catching IT technician resume as well as IT technician cover letter.

IT Technician Resume Sample

The following IT technician Resume example includes details on the applicant’s academic education and training. Also, it lists the technical skills acquired by the candidate.

You can Download the IT technician resume template (compatible with Google Docs and Word). Make sure you add your personal details and customize the resume before sending it to potential employers.

IT Technician Resume Sample

Technician Resume Example in Simple Text

Edward Gray

Contact| Email | Address | LinkedIn Address

Certified IT technician with 3+ years of experience. Looking forward to a reputable position with ABC in Tier-1 technical support where I can contribute my sound knowledge of information technology, training, and acquired skills to bring about customer satisfaction.  
CORE COMPETENCIES
-Adept at Providing Computer Support
-Possess Sound Knowledge of Numerous Software Packages and Operating Systems
-Skilled in Systems Troubleshooting, Maintenance, and Installation.
-Exceptional ability to troubleshoot 95% of hardware/software issues within ½ hour.
-Excellent Customer-Service and Help Desk Skills  
CERTIFICATIONS
Certifications from CompTIA Cisco, Oracle and Adobe 2016  
PROFESSIONAL EXPERIENCE
Technical Specialist (March 2018 – Present)
Global Tech, Albany, NY.
– Perform diagnostics and troubleshooting of multiple technical issues.
-Document help desk resolutions as well as maintain equipment inventory lists.
-Analysed system performance of 75 machines and schedule software and hardware updates across the enterprise.

IT Technician (June 2016 – March 2018)
KIT Inc, Albany, NY.
-Spearheaded troubleshooting process initiative leading to reduced downtime due to computer and network issues by 50%.
-Reduced cost of IT infrastructure maintenance by 6% in 2018.
EDUCATION & CREDENTIALS
HILLWOOD UNIVERSITY, Albany, NY.
Bachelor of Computer Applications (GPA: 3.75, May 2016)
AWARDS
Won ‘Best Employee of the Year’ in an office of 150+ candidates. – 2018

IT Technician Cover Letter

Here we have attached a cover letter template for experienced candidates as well as a cover letter template for entry-level candidates. You can download and use the one that suits you best.

How To Make Your IT Technician Resume Stand Out?

Implement these strategies to help your resume outshine and gain the attention of potential employers:

1. Highlight relevant skills on your resume.

As a technician, your role often requires interactions with customers or fellow company employees. Therefore, strong communication skills are a must in addition to your technical abilities.

So, ensure that you highlight your hard skills (certification, program knowledge, etc.) as well as soft skills (communications, problem-solving, etc.).

Not sure what to highlight? Review the list of IT skills below.

  • Coding Skills-
    • Artificial Intelligence
    • Cloud Computing
    • Java
    • HTML
    • C++
    • Javascript
    • C Language
    • PHP
    • UX Design
    • Python
  • Team Building
  • Teamwork
  • Collaboration
  • Leadership
  • Written Communication
  • Oral Communication
  • Problem Solving
  • Active listening
  • Networking
  • Operating Systems
  • Computer Skills

Incorporate the ones you possess on your resume. We recommend first scanning the job descriptions for the roles you want. Then you can match your qualifications to the position you are applying to.

Furthermore, try to weave skills into your experience section and IT technician resume objective /summary. In the skills section, you can list all programs that you are proficient with.

2. Include IT technician resume objective /summary

In the sample resume above, the resume objective statement serves to highlight a candidate’s accomplishments and qualifications for the job.

Writing an attention-grabbing summary is crucial. It can help you stand out from a sea of candidates.

3. Emphasize your Certifications

If you have received any training or certifications, ensure that you include this information.

Certifications make you a more attractive candidate. Do check out the job advertisement. Certain job ads may even list the desired certification /qualifications.

4. Your Relevant Achievements Make You Outshine

Most of the candidates tend to get overly focused on listing skills and tasks completed in previous roles. However, do not neglect to also highlight any accomplishments.

When you were able to solve a major issue quickly or save the company’s money through a license audit or you were acknowledged as a team player, add power to your resume. Be sure to mention that on your resume.

5. Quantify Your Experience

Hunt for opportunities to quantify tasks and accomplishments. For instance- instead of saying “Answered customer queries and resolved issues,” you could say “Actively responded to 150+ emails daily from customers and resolved all issues within a two-hour window.”

So, the addition of numbers helps descriptions pop and create the impact.

Follow the above-mentioned tips. Use our freeIt Technician resume examples. Create a customized resume and cover letter.

We wish you luck with your job!

Do share your thoughts. If you have any queries, comment below.


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